Shipping

Alive Pharmacy Warehouse (APW) uses Australia Post for all deliveries. All parcels will be delivered to the provided address and will require a signature on receipt. It is recommended to provide a work address for delivery if no one is home during business hours. Due to security issues, the parcel cannot be left unattended. Where no one is home to sign for the parcel, a card will be left detailing the nearest Australia Post outlet where the parcel can be collected during normal business hours.

They will be dispatched as soon as payment and prescriptions have been processed. Allow normal postage times for delivery.

APW will dispatch most orders within ONE business day Monday to Friday assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter. It may be necessary for some orders to be shipped in more than one box from different distribution centres and therefore you may obtain these parcels at different times. You will be notified via email if there are any delays in obtaining any items on your order. Please contact us if you would like an alternative product or other arrangement. Order processing and delivery times may vary in peak times such as Christmas, Valentine's Day, Mother's Day, Father's Day and some catalogue promotions. Contact us for more information

Standard Australia Post Shipping within Australia 

Allow 1 - 8 working days from the date we ship your order (depending on where you live in Australia). 

Shipping Rates - Standard

Order value

 Cost

Less than $50

$8.95

Greater than $50

FREE

 

Shipping Rates - Express

IMPORTANT: Due to the impact of COVID19 Australia post has suspended their next business day guarantee on all express post options. 

Due to this, APW has suspended express postage. We apologise for the inconvenience and aim to resume this service at the most appropriate time.  

COVID 19 Implications

Australia Post currently have announced that they are experiencing impacts to their logistics. Further information can be found on their website.

International Shipping

Alive Pharmacy Warehouse currently does not ship international orders. We apologise for any inconvenience.